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Follow your Scentsy order from dispatch to your doorstep.

Track your parcel

Enter the PostEx tracking number from your shipping confirmation. This is different from your Scentsy order number.

Opens the official PostEx tracking page in a new tab. Your tracking number is sent to PostEx to retrieve delivery updates.

Check your order status

Use the email address you entered at checkout to sign in and view your orders. Select an order to see its status and any available shipment tracking.

View my orders

Need help finding your order?

Parcel tracking becomes available after dispatch. If you only have your Scentsy order number, checked out with a phone number, or cannot find your tracking details, contact us with your order number.

WhatsApp support

A newly issued tracking number may take some time to show courier updates. For shipments with another courier, use the tracking link in your shipping confirmation.